TERMS OF SERVICE

This website is operated by Andersson Boutique. Throughout the site, the terms "we", "us", "our", and "operator" refer to Andersson Boutique. Andersson Boutique offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms", "Terms of Service"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach of any of these Terms will result in the immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:

a) transmissions over various networks; and

b) changes to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

ARTICLE 1 – DEFINITIONS

For the purposes of these Terms, the following definitions apply:

Withdrawal Period: The period during which the consumer may exercise the right of withdrawal.

Consumer: A natural person who is acting outside the scope of their trade, business, or profession and who enters into a distance contract with the trader.

Date: January 1, 2025.

Continuous Performance Agreement: A distance contract relating to a series of products and/or services where the obligation to deliver and/or purchase is spread over time.

Durable Medium: Any means that enables the consumer or trader to store information addressed personally to them in a way that allows future access and unchanged reproduction of the stored information.

Right of Withdrawal: The consumer's option to withdraw from the agreement within the withdrawal period.

Trader: The natural or legal person offering products and/or services to consumers at a distance.

Distance Contract: A contract concluded within the framework of an organized distance-selling system for products and/or services, where one or more means of distance communication are used exclusively up to and including the conclusion of the agreement.

Means of Distance Communication: Any means that can be used to conclude an agreement without the consumer and trader being physically present in the same place at the same time.

General Terms and Conditions: The trader's applicable General Terms and Conditions.

ARTICLE 2 – APPLICABILITY

These General Terms and Conditions apply to every offer made by the trader and to every distance contract and order concluded between the trader and the consumer.

Before a distance contract is concluded, the text of these General Terms and Conditions shall be made available to the consumer. If this is not reasonably possible, the consumer shall be informed before the agreement is concluded that the General Terms and Conditions are available for inspection at the trader's premises and that they will be sent free of charge upon request as soon as possible.

If the distance contract is concluded electronically, the text of these General Terms and Conditions shall, prior to the conclusion of the agreement, be made available electronically in such a way that it can easily be stored by the consumer on a durable medium. If this is not reasonably possible, the consumer shall be informed where the General Terms and Conditions can be accessed electronically and that they will be provided electronically or by other means free of charge upon request.

Where specific product or service conditions apply in addition to these General Terms and Conditions, the second and third paragraphs shall apply accordingly. In the event of conflicting conditions, the consumer may always invoke the provision that is most favorable to them.

If one or more provisions of these General Terms and Conditions become wholly or partially invalid or unenforceable at any time, the agreement and the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced without delay by mutual agreement with a provision that reflects the original intent as closely as possible.

Situations not covered by these General Terms and Conditions shall be assessed in accordance with the spirit and purpose of these General Terms and Conditions.

Any ambiguity regarding the interpretation or content of one or more provisions of these Terms shall likewise be interpreted in accordance with their spirit and purpose.

ARTICLE 3 – THE OFFER

If an offer has a limited period of validity or is subject to specific conditions, this shall be expressly stated in the offer.

The offer is non-binding. The trader reserves the right to amend and adapt the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the trader uses images, they shall be a truthful representation of the products and/or services offered. Obvious errors or mistakes in the offer shall not be binding upon the trader.

All images, specifications, and information in the offer are provided for guidance only and cannot give rise to compensation or termination of the agreement. Product images are intended to provide a true representation of the products offered. However, the operator cannot guarantee that the colors displayed exactly match the actual colors of the products.

Each offer shall contain sufficient information to make it clear to the consumer what rights and obligations are associated with accepting the offer. This includes, in particular:

• The price, excluding customs clearance costs and import VAT. These additional costs are the responsibility and risk of the customer. Postal and courier services apply the relevant import regulations. These rules apply when goods are imported into the destination country within the EU. The postal or courier service will collect import VAT, with or without customs clearance charges, from the recipient of the goods.
• Any shipping charges.
• The manner in which the agreement is concluded and the steps required to conclude it.
• Whether the right of withdrawal applies.
• The methods of payment, delivery, and performance of the agreement.
• The period during which the offer remains valid or the period during which the trader guarantees the price.
• The cost of distance communication if calculated on a basis other than the standard rate for the communication method used.
• Whether the agreement is archived after conclusion and, if so, how the consumer can access it.
• How the consumer may review and, where necessary, correct the information provided before concluding the agreement.
• The languages, other than Dutch, in which the agreement may be concluded.
• Any codes of conduct to which the trader is subject and how the consumer may access them electronically.
• The minimum duration of the agreement where it is a continuing agreement.
• Where applicable, available sizes, colors, and material types.

ARTICLE 4 – THE AGREEMENT

The agreement enters into force, subject to the provisions of paragraph 4, at the moment the consumer accepts the offer and fulfills the conditions attached to it.

If the consumer accepts the offer electronically, the trader shall immediately confirm receipt of the acceptance electronically. Until such confirmation has been received, the consumer may withdraw from the agreement.

If the agreement is concluded electronically, the trader shall implement appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure online environment. If electronic payment is possible, the trader shall observe appropriate security measures.

Within the limits of the law, the trader may investigate whether the consumer is able to meet their payment obligations, as well as all facts and circumstances relevant to the responsible conclusion of the distance agreement. If, based on this investigation, the trader has legitimate grounds not to enter into the agreement, the trader is entitled to refuse an order or application or to attach special conditions to its execution, provided that the reasons are stated.

The trader shall provide the consumer with the following information in writing or on another durable medium together with the product or service:

1. The business address where the consumer may submit complaints.
2. The conditions and procedure for exercising the right of withdrawal, or a clear statement where the right of withdrawal does not apply.
3. Information regarding guarantees and existing customer service.
4. The information referred to in Article 4(3) of these Terms, unless already provided before the agreement was concluded.
5. The conditions for terminating the agreement where the agreement has a duration exceeding one year or is of indefinite duration.

For continuous performance agreements, the previous paragraph applies only to the first delivery.

Every agreement is concluded subject to the availability of the relevant products in sufficient quantities.

ARTICLE 5 – RIGHT OF WITHDRAWAL

When purchasing products, the consumer has the right to withdraw from the agreement without giving any reason within 14 days. The withdrawal period begins on the day after the consumer, or a representative designated by the consumer and made known to the trader in advance, receives the product.

During the withdrawal period, the consumer shall handle the product and its packaging with due care. The consumer may only unpack or use the product to the extent necessary to determine whether they wish to keep it. If the consumer exercises the right of withdrawal, the product must be returned to the trader together with all supplied accessories and, where reasonably possible, in its original condition and packaging, in accordance with the trader's reasonable and clear instructions.

To exercise the right of withdrawal, the consumer must notify the trader within 14 days of receiving the product by written notice or email. After giving notice, the consumer must return the product within a further 14 days. The consumer must be able to prove that the goods were returned on time, for example by providing proof of shipment.

If the consumer has not notified the trader of the intention to exercise the right of withdrawal or has failed to return the product within the periods referred to above, the purchase shall become final.

ARTICLE 6 – COSTS OF EXERCISING THE RIGHT OF WITHDRAWAL

If the consumer exercises the right of withdrawal, the costs of returning the products shall be borne by the consumer.

If the consumer has made a payment, the trader shall refund the amount as soon as possible, and no later than 14 days after the right of withdrawal has been exercised, provided that the product has already been received by the trader or the consumer has supplied conclusive proof that the goods have been returned.

ARTICLE 7 – EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL

The trader may exclude the consumer's right of withdrawal for the products and services described below. Such exclusion shall only apply if the trader has clearly stated this in the offer, at the latest before the agreement is concluded.

The right of withdrawal may only be excluded for products:

• Manufactured according to the consumer's specifications.
• Clearly personalized in nature.
• Which, by their nature, cannot be returned.
• Which are liable to deteriorate or expire rapidly.
• Whose price depends on fluctuations in the financial market beyond the trader's control.
• Individual newspapers or magazines.
• Audio or video recordings and computer software where the consumer has broken the seal.
• Hygiene products where the consumer has broken the seal.

The right of withdrawal may only be excluded for services:

• Relating to accommodation, transportation, restaurant services, or leisure activities to be provided on a specific date or during a specified period.
• Where performance has begun with the consumer's express consent before the withdrawal period has expired.
• Relating to gambling or lotteries.

ARTICLE 8 – PRICES

We reserve the right to change the prices of products and/or services offered during the validity period stated in the offer, including as a result of changes in VAT rates.

Notwithstanding the previous paragraph, the trader may offer products or services with variable prices if those prices are subject to fluctuations in the financial market beyond the trader's control. The relationship to such fluctuations and the fact that any prices quoted are indicative shall be stated in the offer.

Price increases within three months of the conclusion of the agreement are only permitted where they result from statutory provisions or regulations.

Price increases after three months from the conclusion of the agreement are only permitted if:

• They result from statutory provisions or regulations; or
• The consumer has the right to terminate the agreement with effect from the date the price increase takes effect.

The place of delivery under Article 5(1) of the Dutch Turnover Tax Act of 1968 is the country in which transportation begins. In this case, delivery takes place outside the European Union. Consequently, the postal or courier service will collect import VAT and/or customs clearance fees from the customer. Accordingly, the trader will not charge VAT.

All prices are subject to typographical and printing errors. The trader accepts no liability for the consequences of such errors. In the event of a pricing or printing error, the trader shall not be obliged to supply the product at the incorrect price.

ARTICLE 9 – CONFORMITY AND WARRANTY

The trader guarantees that the products and/or services conform to the agreement, the specifications stated in the offer, reasonable requirements of reliability and usability, and the legal provisions and government regulations in force on the date the agreement is concluded. Where agreed, the trader also guarantees that the product is suitable for uses other than normal use.

Any warranty provided by the trader, manufacturer, or importer shall not affect the legal rights and claims that the consumer may assert against the trader under the agreement.

Any defects or incorrectly delivered products must be reported to the trader in writing within 14 days of delivery. Products must be returned in their original packaging and in new condition.

The trader's warranty period corresponds to the manufacturer's warranty period. However, the trader shall never be responsible for the ultimate suitability of the products for every individual application by the consumer, nor for advice regarding the use or application of the products.

The warranty does not apply if:

• The consumer has repaired and/or modified the products themselves or had them repaired and/or modified by a third party.
• The delivered products have been exposed to abnormal conditions or otherwise handled carelessly or contrary to the trader's instructions and/or the instructions on the packaging.
• The defect is wholly or partly the result of government regulations concerning the nature or quality of the materials used.

ARTICLE 10 – DELIVERY AND PERFORMANCE

The trader shall exercise the utmost care when receiving and fulfilling orders for products.

The place of delivery shall be the address provided by the consumer.

Subject to the provisions of Article 4 of these General Terms and Conditions, accepted orders shall be fulfilled as quickly as possible and no later than 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer shall be informed no later than 30 days after placing the order. In such cases, the consumer has the right to terminate the agreement free of charge and may be entitled to compensation.

If the agreement is terminated under the previous paragraph, the trader shall refund all payments made by the consumer as soon as possible, but no later than 14 days after termination.

If delivery of an ordered product proves impossible, the trader shall endeavor to provide a replacement item. The consumer shall be informed clearly and understandably, no later than upon delivery, that a replacement item is being supplied. The right of withdrawal may not be excluded for replacement items.

The trader shall bear the cost of returning any replacement item.

The risk of loss or damage to products shall remain with the trader until the products have been delivered to the consumer or a representative designated by the consumer, unless otherwise expressly agreed.

ARTICLE 11 – CONTINUOUS AGREEMENTS: DURATION, TERMINATION, AND RENEWAL

The consumer may terminate an agreement entered into for an indefinite period, which provides for the regular delivery of products (including electricity) or services, at any time, subject to the agreed termination rules and a notice period of no more than one month.

The consumer may terminate a fixed-term agreement entered into for the regular delivery of products (including electricity) or services at the end of the agreed term, in accordance with the applicable termination rules and with a notice period of no more than one month.

The consumer may terminate the agreements referred to above:

• At any time and without being restricted to termination at a specific time or during a specific period.
• By using at least the same method by which the agreement was concluded.
• With the same notice period that the trader has stipulated for itself.

Renewal

A fixed-term agreement for the regular delivery of products (including electricity) or services may not be automatically renewed or extended for another fixed period.

Notwithstanding the previous paragraph, a fixed-term agreement for the regular delivery of daily newspapers, weekly newspapers, or magazines may be automatically renewed for a fixed period of up to three months, provided that the consumer may terminate the renewed agreement at the end of the renewal period with a notice period of no more than one month.

A fixed-term agreement for the regular delivery of products or services may only be automatically renewed for an indefinite period if the consumer may terminate it at any time with a notice period of no more than one month. A notice period of up to three months may apply if the agreement concerns the regular delivery of daily newspapers, news publications, or weekly magazines less than once per month.

A fixed-term agreement for the regular delivery of trial editions of newspapers or magazines (trial or introductory subscriptions) shall not be automatically renewed and shall terminate automatically at the end of the trial or introductory period.

Duration

If an agreement has a duration exceeding one year, the consumer may terminate it at any time after one year with a notice period of no more than one month, unless reasonableness and fairness prevent termination before the end of the agreed term.

ARTICLE 12 – PAYMENT

Unless otherwise agreed, amounts owed by the consumer must be paid within seven working days from the start of the withdrawal period referred to in Article 6(1). In the case of an agreement for the provision of services, this period begins after the consumer has received confirmation of the agreement.

The consumer is obliged to notify the trader immediately of any inaccuracies in the payment details provided or stated.

In the event of non-payment by the consumer, the trader shall be entitled, subject to statutory restrictions, to charge the consumer reasonable costs that have been communicated in advance.

ARTICLE 13 – COMPLAINTS

Complaints regarding the performance of the agreement must be submitted to the trader within seven days after the consumer has discovered the defect and must be described fully and clearly.

Complaints submitted to the trader will be answered within 14 days from the date of receipt. If a complaint is expected to require a longer processing time, the trader shall, within the 14-day period, acknowledge receipt of the complaint and indicate when the consumer can expect a more detailed response.

If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the applicable dispute resolution procedure.

A complaint does not suspend the trader's obligations unless the trader expressly states otherwise in writing.

If a complaint is found to be justified, the trader shall, at its discretion, either replace or repair the delivered products free of charge.

ARTICLE 14 – DISPUTES

All agreements between the trader and the consumer to which these General Terms and Conditions apply shall be governed exclusively by Dutch law, even if the consumer resides outside the Netherlands.

ARTICLE 15 – PERSONAL INFORMATION

Your submission of personal information through the online store is governed by our Privacy Policy. Please refer to our Privacy Policy, available at anderssonboutique.com.

ARTICLE 16 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there may be information on our Website or within the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be interpreted as indicating that all information in the Service or on any related website has been modified or updated.

ARTICLE 17 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our Website.

It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

ARTICLE 18 – CESOP

As a result of the measures introduced and strengthened from 2024 regarding the amendment of the Dutch Turnover Tax Act of 1968 and the implementation of the Central Electronic System of Payment Information (CESOP), payment service providers may be required to register payment data within the European CESOP system.

ARTICLE 19 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

support@anderssonboutique.com